Membership Email Templates

From the Membership Settings section the email copy sent to users can be edited. Below is the list of emails that can be sent. To edit one of the emails, click on the corresponding edit button.

This will take you to the edit section for that email (see below for an example of one of the email templates).

Here the Subject of the email can be edited, it is recommended a maximum of 60 characters is used for best performance when viewed across different devices. However, a total of 200 characters can be used if needed.

This section also allows the body of the email to be updated. The body can be customized with rich text options - including bold, italic, and underlined text, bullet points, hyperlinks, and adding of images.

Once done select Save to record the changes made.

Here is a list of all the templates available currently:

1. Confirmation of Organization Support Change
   
   
   
   

2. Confirmation of Tier Change
   
   
   
   

3. Member Login Code
   
   
   
   

4. Membership Cancellation
   
   

5. Membership Enrolment
   
   

6. Membership Re-enrolment
   
   

7. Membership Tier Not Available
   
   

8. Payment Method Updated
   
   

9. Scheduled Membership Charge Failed
   
   

10. Scheduled Membership Charge Reminder
    
    

    

11. Membership Enrolment (With Unsupported Payment)