Common Issues

Payment Processing

• I Have an Expired Transaction in Shopify
• Refunding An In Venue Transaction
• Refunding a Transaction on Authorize.net

Membership Admin Questions

• When Should You Run Membership On Your Event
• Can We Use Smart Pricing With Memberships
• What Reports Are Available For Membership
• Update Membership E-mails
• When Should I Retry My Membership Charges

Common Admin

• I Need To Close an Event With No Sales
• Can I Add Prizes Once an Event Is Live
• How Do I Duplicate an Event
• Activate Handheld For An Active Event
• How Do I Void A Ticket
• Resend Confirmation E-mail From Current Event

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