How Do I Void a Ticket

To void a ticket perform the following actions:

1. Login to your raffle admin.
2. On the Live Event Dashboard on the top click on Void Tickets.
3. You can either search by a number on the ticket or the reference number.
4. Once entered you can either Search & Void to void that specific ticket or Search & Add if you need to void multiple tickets.
5. Once the results are displayed you can check off which ticket you wish to void.
6. Click on the Void button.

NOTE: If you do not have a number from the ticket or the reference number it maybe difficult to void.  You can use the ticket listing report to drill down to the station and approximate time to void a ticket if needed.